At WebinarNinja, we uphold rigorous editorial standards to publish reliable and objective content aligned with our core mission of Customer Delight. Our process ensures quality and transparency for readers and contributors alike.
We work closely with subject matter experts to develop insightful materials that meet key learning objectives and resonate with end users. Through careful review against defined criteria, we publish only the most impactful pieces that are factual, relevant, and trustworthy.
The following overview details the key steps of our editorial process, from conception to publication.
Our editorial process is designed to ensure that every piece of content enhances the customer experience. Each content piece brings forth insights, guidance, and relevance, helping users not only use the software effectively but also recognize its complete potential concerning their unique requirements.
Having our finger on the pulse of the software industry enables us to craft content that tackles the latest trends, challenges, and strategies. Our editorial process involves extensive research to present accurate, multi-faceted analysis on complex topics. This allows us to provide comprehensive guidance on emerging tools, technologies, and techniques.
Meet the talented featured writers at WebinarNinja, each bringing a unique perspective and expertise to create informative and engaging content.
Founder, WebinarNinja
Omar Zenhom founded WebinarNinja, an all-inclusive, easy-to-use webinar platform to teach, improve marketing, and grow sales. With over a decade of experience in entrepreneurship, Omar brings a wealth of practical insights into generating passive leads and sales with webinars.
Webinar Experts
WebinarNinja Editorial Team is a diverse group of professionals passionate about webinars, sales, and marketing. We update you on the latest trends, dive into technical topics, and offer insights to elevate your business.
To uphold our commitment to dependability, we corroborate each fact with trusted sources. Our dedicated fact-checkers scrutinize every data point, including statistics, case studies, and expert insights we include in our content.
Our Advisory Board, composed of seasoned professionals and industry experts, carefully examines each piece to ensure it provides relevant, logical, and accurate guidance readers can apply. By refining the content through multiple feedback loops, we deliver actionable insights to address our audience's needs and expectations.
Meet our Advisory Board, a collective of industry experts whose invaluable insights guide and elevate the content at WebinarNinja.
Founder and CEO - ProProfs
Sameer Bhatia is the Founder and Chief Executive Officer of ProProfs.com. He believes that software should make you happy and is driven to create a 100-year company that delivers delightfully smart software with awesome support. His favorite word is 'delight,' and he dislikes the term 'customer satisfaction,' as he believes that "satisfaction" is a low bar and users must get nothing less than a delightful experience at ProProfs. Sameer holds a Masters in Computer Science from the University of Southern California (USC). He lives in Santa Monica with his wife & two daughters.
Director - SEO and Digital Marketing
Pratibha Jadon joins the WebinarNinja Advisory Board with over a decade of experience in CRO, bounce rate optimization, and user retention. Pratibha's strategic insights and innovative approach are instrumental in maximizing lead acquisition, enhancing conversion rates, and refining user experience. Leveraging her expertise, she evaluates content to guarantee precision and dependability, ensuring that WebinarNinja delivers trustworthy and valuable insights to its audience.
Head of Customer Success
Babu Jayaram brings over two decades of experience in sales and customer service to his role on the WebinarNinja Advisory Board. With a profound understanding of sales and conversion strategies, Babu is committed to delivering exceptional content to the audience. His expertise extends to adept handling of support tickets, overseeing internal and customer-facing knowledge bases, and training support teams across diverse industries.
Senior Instructional Designer
Ravneet Kaur is a Senior Instructional Designer with a rich portfolio, including hundreds of courses built across categories, such as leadership, management, employee skill enhancement, and compliance training. She is passionate about creating engaging and impactful learning experiences. Her role with the WebinarNinja Advisory Board is to ensure accurate and consistent content that drives better online training initiatives. Ravneet is dedicated to enhancing learning through her innovative design and storyboarding skills.
eLearning & Instructional Design Expert
Matthew Tang is a highly skilled eLearning consultant with 20+ years of experience in delivering exceptional learning products. He has taught students in public schools and online, led online education for a Fortune 50 company, partnered with university researchers to pioneer new learning technologies, and delivered expert learning solutions to clients of all sizes. With a genuine passion for helping individuals succeed and reach their academic or business goals, Matthew continually improves and innovates educational technology solutions, making him a trusted authority in eLearning.
eLearning and Training Expert
Biruh Alemnew is an eLearning and training expert with over 15 years of experience. As the Online Training Manager at the International Institute for IIPHCE, he has designed and delivered online training for professionals across multiple countries. He has also managed LMS, coordinated CPD programs, and supported digital learning initiatives. Beyond his professional role, Biruh is a thought leader in the eLearning community, frequently sharing insights on the latest trends and best practices in digital education and employee training.
We maintain an agile update mechanism to ensure our content corresponds with the ever-evolving software landscape.
Our dedication to delivering timely and pertinent content is guided by four critical practices:
We routinely analyze our content, ensuring it aligns with the latest SaaS industry trends and insights garnered from the world of remote training and customer support.
Each year, we critically assess our associated partners. Content related to them is revised to align with our values and standards.
Our team is always up to date with the latest SaaS trends and advancements, reinforcing our commitment to reliability and making sure you are well-informed with the most current guidance and discoveries.
Your perspective matters to us and shapes the relevance of our content. Our editorial team promptly addresses feedback to ensure our resources remain valuable and informative.
Content on our platform carries the following credentials, ensuring clarity and trustworthiness:
Authorship Recognition: Each piece features an "Author" tag, acknowledging the expert minds responsible for its creation.
Last Updated Information: An "Updated" date is displayed, providing transparency on when the content was last revised, keeping readers informed with the latest insights.
Review Board Approval: An "Approved By" tag signifying that the content has passed the scrutiny of our Review Board.
The WebinarNinja voice embodies both knowledge and empathy. While our rich SaaS experience enables us to provide precise and expert advice, our genuine care for our users ensures we communicate in an approachable and warm manner.
Our content is designed to encourage, support, and connect with various businesses and individuals. Our tone balances expertise and understanding, reflecting our core values and the successful journey we envision for our customers.
WebinarNinja believes that true magic happens when you and we come together. Our process places you at its heart, emphasizing the creation of content that furthers your learning, development, and success.
Our editorial process is an ongoing dialogue where your input shapes our work at every step.
We strive for continuous improvement, and your feedback is crucial. If you think there's room for improvement in accuracy or usability — or if you believe a piece of content needs to be updated — you can easily reach out to us via our contact center.